Shipping & Policies
Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 3 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
Reshipments
Please be very careful and double-check your shipping address to make sure it is correct - including zip code. If you make a mistake, your order will be returned to us. It could cost you an additional two weeks shipping time, and you will have to pay for reshipment.
Wholesale availability
Many of my products are available to wholesalers. Please contact me.
Custom and personalized orders
Many of the items in our shop are customizable. Please contact us with any requests.
Return fees
There is a 20% restocking fee for items returned in the United States; there is no restocking fee for orders outside of the U.S. Buyer is responsible for any return shipping costs.